How to implement a connected payment experience for your customer: Allowyour ● If your business communicateswithyourcustomer(s)viatext, customersto offer text-based payment options. Include a direct link to see an up-to- makea paymentinatextmessage. ● Atcheckout,offermultiplepaymentoptionsthatappealtoyour dateaccounting customer.OptionsmightincludeApplePay,GoogleWallet,Ven mo,creditcardoptions,eCheck,and/orPayPal. of what's been ● If your business is likely to send multiple invoices or bill requests paid vs. what to your customer, allow your customertosee an up-to- dateaccounting is owed. of what’s been paid vs. what is owed. And when multiple syste msarebillingthesamecustomer,removethosesilosandthein evitable customerfriction by integrating each platform— providingthecustomerwithasingleviewofwhatisowed(rath er than multiple, disconnected invoices). ● Collect paymentattimeofservicewithcontactlesspayment, text-to-pay, and/or other digital collection options.
